Most issues can be resolved by following easy troubleshooting steps.\r\n\r\nFirst step: perform a soft reset\r\n\r\n\r\nPoint the remote control at the illumination LED or status LED.\r\nOn the remote control, press and hold the POWER button for at least 5 seconds or until a Power off message appears.\r\n\r\n\r\nNotes: \r\n\r\nThe TV restarts automatically. Wait for approximately one minute and the TV will turn back on.\r\nIf after one minute the TV does not restart, on the remote control, press the POWER button to turn on the TV.\r\n\r\n\r\n\r\nNext step: Choose your issue\r\n\r\nIf the issue still occurs after resetting the TV, select the issue or symptom below for further troubleshooting:\r\n\r\n\r\nThe TV has no power\r\nTV turns off or randomly restarts\r\nAn LED keeps blinking on the TV\r\nSlow or unresponsive remote\r\n\r\nMissing channels & signal quality\r\nAbnormal Picture\/Screen\r\nNo Picture\/White screen\r\nTV hangs\/freeze\r\n\r\nExternal inputs & peripherals (USB, HDMI, Screen Mirroring\/Cast, Bluetooth)\r\nNo audio, poor audio quality or mechanical sounds\r\nNetwork, WiFi & Internet\r\nI cannot use Voice Search function (Only for Android TV\/Google TV)\r\n\r\nFirmware Update issues\r\nTroubleshooting Apps issues\r\nPhysical damage\r\n\r\n\r\n \r\nIf your questions aren't covered in this guide, please enter your query in 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The LED light blinks or flashes, or lights up in different colors on the TVThe red LED on my Android TV or Google TV continuously blinksThe indicator, standby light or Illumination LED on my TV is blinkingThe TV makes a clicking sound and LED light blinks when TV is turned off.window.__PRELOADED_STATE__ = window.__PRELOADED_STATE__ ;window.__PRELOADED_STATE__.location ="pathname":"\/electronics\/support\/articles\/00200862","query":;window.__PRELOADED_STATE__.page ="type":"articleDetails","searchByType":"none","typeAlias":null,"origin":"server","hasError":false,"isLoading":false,"isLoadingPartialContent":false,"location":"pathname":"\/electronics\/support\/articles\/00200862","query":,"params":"articleFamilyId":"00200862","cookie":"","locale":"en_US";window.__PRELOADED_STATE__.articledetails ="isFetching":false,"hasError":false,"data":"articleId":"00245593","articleType":"faq","title":"BRAVIA TV troubleshooting guide","body":["tier":"public","content":"\r\n\/****************************\r\ngk-linkBtn-A\r\n*****************************\/\r\n#gk-mainContent .gk-linkBtn-list-A\r\nlist-style: none;\r\nmargin: 1em 0;\r\npadding: 0\r\ndisplay: -webkit-box;\r\ndisplay: -ms-flexbox;\r\ndisplay: flex;\r\n-ms-flex-wrap: wrap;\r\nflex-wrap: wrap;\r\nbox-sizing: border-box;\r\n\r\n#gk-mainContent .gk-linkBtn-list-A li\r\nmargin: 0.5em;\r\npadding: 0;\r\n\r\n#gk-mainContent .gk-linkBtn-list-A li a\r\ndisplay: block;\r\npadding: 0.3em;\r\nmargin: 0;\r\n\r\nborder: 1px solid #000;\r\nborder-radius: 0.4em;\r\nbox-shadow: 0px 0px 5px 0px rgba(0, 0, 0, 0.6);\r\n\r\ntext-align: center;\r\nword-break: break-word;\r\nbox-sizing: border-box;\r\n\r\nwidth: auto;\r\nheight: 100%;\r\n\r\n#gk-mainContent .gk-linkBtn-list-A li a:hover,\r\n#gk-mainContent .gk-linkBtn-list-A li a:focus\r\nopacity: 0.5;\r\n\r\n#gk-mainContent .gk-linkBtn-list-A li a img\r\npadding: 0;\r\nmargin: 0;\r\nheight: auto;\r\nmax-width: 100%;\r\nmargin-top: 0.25em;\r\n\r\n@media (max-width: 47.9375em)\r\n#gk-mainContent .gk-linkBtn-list-A li a img\r\nmax-width: 150px;\r\nwidth: 100%;\r\n\r\n\r\n@media (max-width: 47.9375em)\r\n#gk-mainContent .gk-linkBtn-list-A.column_1\r\n-webkit-flex-direction:column;\r\n-ms-flex-direction:column;\r\nflex-direction:column;\r\n\r\n\r\n#gk-mainContent .gk-linkBtn-list-A.column_1 li\r\nwidth: 22%;\r\n\r\n@media (max-width: 47.9375em)\r\n#gk-mainContent .gk-linkBtn-list-A.column_1 li\r\nwidth: auto;\r\n\r\n\r\n\r\n\r\n\r\n\r\nMost issues can be resolved by following easy troubleshooting steps.\r\n\r\nFirst step: perform a soft reset\r\n\r\n\r\nPoint the remote control at the illumination LED or status LED.\r\nOn the remote control, press and hold the POWER button for at least 5 seconds or until a Power off message appears.\r\n\r\n\r\nNotes: \r\n\r\nThe TV restarts automatically. 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